Contact Us

Get in Touch

We'd love to hear from you

Whether you're a medical center looking to onboard, a radiologist interested in joining our network, or have a general inquiry — reach out.

Email Us

support@medinovare.com

Platform Support Hours

24/7 platform access & monitoring
Business support: 9am – 6pm (BD Time)

Technical Support

Dedicated support team for onboarded clients and radiologists.

Data Security

All communications and patient data are encrypted and HIPAA-compliant.

Already a Client?

Send Us a Message

Fill in the form below and our team will get back to you within 1 business day.

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FAQ

Frequently Asked Questions

Common questions about the Medinovare platform.

Medical staff upload X-ray or scan images through our secure web portal. The images are encrypted and transmitted instantly to the assigned radiologist's dashboard, where they can be reviewed using our advanced image viewer with zoom and annotation tools.

Our average turnaround time is under 15 minutes. Reports are delivered as soon as the radiologist submits them, and the medical center is notified instantly via the platform's notification system.

Yes, absolutely. All patient data and images are encrypted end-to-end using industry-standard encryption. Our platform is designed with healthcare data privacy regulations in mind, and data is never shared with unauthorized parties.

Yes. Medinovare's multi-branch management system allows you to add and manage unlimited branches from a single account. Each branch has its own patient list, doctor assignments, and report management — all visible from one dashboard.

Medinovare has an intelligent auto-routing system. If the assigned radiologist is busy or has reached their daily capacity, the case is automatically transferred to the next available qualified radiologist, ensuring no delays in reporting. You can also designate special-priority cases that wait for a specific doctor.

Contact us using the form above or reach out via email. Our onboarding team will guide you through the setup process — including account creation, branch configuration, and training — typically within 1-2 business days.